Terms and Conditions

 

Last updated: April 24, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of the website aeroelitesolutions.com (the “Site”), which is operated by Aero Elite Solutions (“Aero Elite Solutions,” “AES,” “we,” “us,” or “our”). Please read these Terms carefully before using the Site.

By accessing, browsing, or otherwise using the Site, by submitting a form, or by signing up for a free resource or communication, you confirm that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Site.

These Terms apply to all visitors, users, and others who access or use the Site. They do not replace a separate engagement agreement, statement of work, proposal, enrollment agreement, or other contract between you (or your organization) and AES for the provision of services. In the event of a conflict between these Terms and such a separate written agreement signed by AES, the separate agreement controls with respect to the services described in it.

1. Acceptance of Terms

By using the Site, you represent that you are at least 18 years old (or the age of majority in your jurisdiction, if higher), that you have the legal capacity to enter into a binding agreement, and that you are not prohibited by law from using the Site. If you are using the Site on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case “you” and “your” also refer to that entity.

We may update or modify these Terms at any time as described in the “Changes to These Terms” section below. Your continued use of the Site after an update takes effect constitutes your acceptance of the revised Terms.

2. About Our Services

2.1 Inquiry-only site

The Site is an informational and inquiry-based website. It describes AES and the services we offer, including executive coaching, leadership development programs, computer-based training (CBT) series, succession planning consulting, and decision-making frameworks for the aviation maintenance industry. The Site does not sell services directly and does not process payments online.

Any information shown on the Site about programs, content, availability, or results is provided for general informational purposes only and may change without notice. Nothing on the Site constitutes an offer to sell services. All sales, proposals, pricing, and scopes of work are established through separate conversations and written agreements between you (or your organization) and AES.

2.2 How services are delivered

Services purchased from AES are delivered under a separate engagement agreement, proposal, statement of work, enrollment agreement, or similar written instrument signed by the parties (each, an “Engagement Agreement”). That Engagement Agreement defines the specific scope, deliverables, schedule, fees, payment terms, cancellation policy, licensing of materials, and any guarantees or warranties that apply.

If you would like to engage AES, please contact us at info@AeroEliteSolutions.com or 786.743.9192 to begin that conversation.

2.3 Educational and informational content

Articles, guides, checklists, videos, downloadable resources (for example, the Succession-Ready Planning Guide), newsletters, webinars, and similar content available on or through the Site are provided for general educational and informational purposes. They are not a substitute for advice specific to your organization, your workforce, your regulatory situation, or the particular aircraft or equipment you maintain.

3. Intellectual Property

3.1 Our content and marks

All content on the Site, including text, graphics, logos, icons, images, audio, video, downloadable files, designs, layout, course and program materials, frameworks, assessments, templates, and software, is the property of Aero Elite Solutions or its licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws of the United States and other jurisdictions. The “Aero Elite Solutions” name, related names, and any associated logos, taglines, and program names are trademarks or service marks of AES. Other names, marks, and logos mentioned on the Site are the property of their respective owners.

3.2 Limited license to you

Subject to your compliance with these Terms, AES grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Site for your personal, internal, non-commercial use, and, where expressly offered, to download and print a reasonable number of copies of materials we make available (for example, a free guide) for your own internal reference. This license does not transfer any ownership rights to you.

3.3 Restrictions

Except as expressly permitted in these Terms or in a separate written agreement with AES, you may not:

  • Copy, reproduce, republish, post, modify, translate, or create derivative works of any Site content.
  • Distribute, sell, rent, lease, loan, license, sublicense, or otherwise transfer any Site content.
  • Publicly display, publicly perform, broadcast, or transmit Site content.
  • Use any Site content to build, train, or improve any product, service, model, or dataset, including any artificial intelligence or machine learning system, without our prior written consent.
  • Remove, obscure, or alter any copyright, trademark, or other proprietary notices.
  • Use our trademarks or trade dress in a way that is likely to cause confusion about ownership, sponsorship, or endorsement.

If you wish to use Site content in a way not expressly permitted by these Terms, please contact us at info@AeroEliteSolutions.com to request permission.

3.4 Feedback

If you send us suggestions, ideas, feedback, or other input about the Site, our content, or our services (collectively, “Feedback”), you grant AES a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, and exploit the Feedback for any purpose, without any obligation or compensation to you. You represent that you have the right to grant this license.

4. User Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable local, state, national, or international law or regulation.
  • Use the Site to transmit or procure the sending of any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or similar solicitation.
  • Impersonate or attempt to impersonate AES, an AES employee or contractor, another user, or any other person or entity.
  • Submit false, misleading, or inaccurate information through a form or otherwise.
  • Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or that, as determined by AES, may harm AES, other users of the Site, or third parties or expose any of them to liability.
  • Reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive the source code, algorithms, structure, or ideas underlying the Site, except to the extent applicable law expressly prohibits that restriction.
  • Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our prior written permission.
  • Harvest, collect, or compile personal information about other users or third parties from the Site, whether manually or by automated means.
  • Introduce or attempt to introduce any virus, worm, trojan horse, ransomware, logic bomb, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
  • Attack the Site via a denial-of-service attack, a distributed denial-of-service attack, or other similar conduct.
  • Otherwise attempt to interfere with the proper working of the Site.

We may investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including removing content, suspending or terminating access to the Site, reporting the violator to law enforcement, and pursuing civil remedies.

5. Accounts and Submissions

The Site currently does not require you to create an account for general use. If we later offer account features, separate terms may govern those accounts, including your responsibility to keep credentials secure and to notify us of any unauthorized use.

When you submit information through a contact form, signup form, or other interactive feature on the Site, you represent that the information is accurate, current, and complete to the best of your knowledge, and that you have the right to submit it. You are responsible for the content you submit, and you agree that AES may retain, use, and disclose that information as described in our Privacy Policy and these Terms.

6. Third-Party Links and Resources

The Site may include links to third-party websites, services, tools, or resources that are not owned or controlled by AES. We provide these links for convenience and for reference only. Their inclusion does not imply endorsement or any affiliation with the linked operator.

We have no control over, and assume no responsibility for, the content, privacy practices, security, or reliability of any third-party website, service, tool, or resource. You acknowledge and agree that AES is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with, your use of or reliance on any such third-party content, goods, or services. We strongly advise you to read the terms and privacy policies of any third-party websites or services that you visit.

7. Disclaimers

7.1 Site and content provided “as is”

THE SITE, ITS CONTENT, AND ALL RESOURCES, TOOLS, GUIDES, AND INFORMATION MADE AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AES DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

AES does not warrant that:

  • The Site will meet your requirements or expectations.
  • The Site will be uninterrupted, timely, secure, or error-free.
  • The results that may be obtained from using the Site will be accurate or reliable.
  • The quality of any information, content, services, or other material obtained through the Site will meet your expectations.
  • Any errors in the Site will be corrected.

7.2 Educational content, not professional advice

Content on the Site is for general educational and informational purposes. It is not legal, financial, medical, safety, regulatory, airworthiness, or engineering advice. Using the Site does not create an attorney-client, consultant-client, employer-employee, or other professional relationship between you and AES, except as established under a separate, signed Engagement Agreement.

7.3 Aviation maintenance decisions remain with licensed professionals

Aviation maintenance, inspection, airworthiness, and safety decisions are governed by applicable regulations (including, as applicable, those of the U.S. Federal Aviation Administration, EASA, and other civil aviation authorities), by your organization’s approved procedures and manuals, and by the judgment of appropriately licensed or authorized personnel. Nothing on the Site is a substitute for:

  • Compliance with applicable aviation regulations.
  • Your organization’s approved maintenance programs, procedures, or manuals.
  • Manufacturer service documentation, service bulletins, and airworthiness directives.
  • The judgment of an appropriately certificated and authorized mechanic, inspector, or manager.

You are solely responsible for any aviation maintenance, operational, personnel, or safety decision you make. AES is not responsible for any such decision or its consequences.

7.4 Results and outcomes

Any examples, case studies, statements, or testimonials on the Site reflect the experience of specific clients or participants under specific circumstances. They are not a promise or guarantee that you or your organization will achieve the same or similar results. Outcomes from leadership development, coaching, or training depend on many factors outside of our control, including participant engagement, organizational support, and the conditions of your business.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AERO ELITE SOLUTIONS OR ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, GOODWILL, REPUTATION, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO:

  • Your access to, use of, or inability to access or use, the Site or any content on it.
  • Any conduct or content of any third party on or linked from the Site.
  • Any content obtained from the Site, including any free resource or guide.
  • Unauthorized access, use, or alteration of your submissions or data.
  • Any decision made or action taken in reliance on content from the Site.

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF AES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF AES AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO AES FOR SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations and exclusions may not apply to you. In such jurisdictions, AES’s liability is limited to the greatest extent permitted by law. [ATTORNEY TO CONFIRM cap, exclusions, and any mandatory local carve-outs.]

9. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Aero Elite Solutions and its owners, directors, officers, employees, contractors, agents, affiliates, licensors, and service providers from and against any and all claims, demands, actions, investigations, proceedings, liabilities, damages, judgments, settlements, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

  • Your access to or use of the Site, including any content you submit through it.
  • Your breach of these Terms or of any applicable law or regulation.
  • Your violation of any third-party right, including any intellectual property right or right of privacy.
  • Any misuse of the Site, its content, or resources obtained through it.
  • Any decision you make in reliance on Site content, including any aviation maintenance, operational, personnel, or safety decision.

AES reserves the right, at our expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, in which case you agree to cooperate with our defense of that matter. You agree not to settle any matter that imposes any obligation on AES or admits fault on our behalf without our prior written consent.

10. Governing Law and Venue

These Terms and any dispute or claim arising out of or related to them, the Site, or your use of the Site (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to the dispute resolution process described below, you agree that any judicial proceeding relating to these Terms, the Site, or your use of the Site shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you irrevocably submit to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.

[ATTORNEY TO CONFIRM governing law, venue, and jury-trial waiver language, including whether adjustments are needed for non-U.S. clients.]

11. Dispute Resolution

We want to resolve disputes efficiently and fairly. The following process applies to any dispute, claim, or controversy between you and AES arising out of or related to these Terms, the Site, or your use of the Site (each, a “Dispute”). This process is separate from any dispute resolution terms contained in a signed Engagement Agreement, which control for disputes arising under that agreement.

11.1 Informal resolution first

Before filing any formal proceeding, the parties agree to try in good faith to resolve the Dispute by direct, informal communication for at least thirty (30) days. To start this process, you must send a written notice to AES at info@AeroEliteSolutions.com (or by mail to the mailing address listed in “Contact Us”) that describes the nature of the Dispute, the relief sought, and your contact information. AES will likewise send any notice to the email address or mailing address you have provided to us.

11.2 Mediation

If the parties cannot resolve the Dispute informally within thirty (30) days of receipt of the notice described above, the parties agree first to attempt to resolve the Dispute through non-binding mediation, conducted by a single mediator mutually agreed by the parties. The mediation shall take place in Miami-Dade County, Florida, or by video conference if the parties agree, and shall be governed by the rules of the selected mediation provider. Each party shall bear its own attorneys’ fees and costs, and the parties shall share equally the fees and expenses of the mediator.

11.3 Binding arbitration

If the Dispute is not resolved through mediation within sixty (60) days after the mediator has been appointed, or such longer period as the parties may agree, the Dispute shall be resolved by final and binding arbitration administered by a nationally recognized arbitration provider (for example, JAMS or the American Arbitration Association) under its then-current commercial arbitration rules. The arbitration shall be conducted by a single arbitrator in Miami-Dade County, Florida (or by video conference if both parties agree), and the language of the arbitration shall be English. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.

No class or collective actions. To the maximum extent permitted by applicable law, you and AES each agree that any Dispute will be resolved only on an individual basis and not as a plaintiff or class member in any purported class, collective, representative, or consolidated action. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

11.4 Arbitration opt-out

You have the right to opt out of the binding arbitration and class action waiver provisions of this section. To opt out, you must send a written notice of your decision to opt out to info@AeroEliteSolutions.com within thirty (30) days of first accepting these Terms. Your notice must include your full name, mailing address, email address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms or any other agreement between you and AES.

11.5 Exceptions

Nothing in this section prevents either party from:

  • Seeking temporary, preliminary, or permanent injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or other rights not adequately compensable by monetary damages.
  • Bringing an individual action in small claims court, if the claim qualifies under applicable rules.

[ATTORNEY TO CONFIRM that the arbitration, class action waiver, mediation, and opt-out provisions comply with applicable law in your target markets, including Florida, other U.S. states, and any non-U.S. jurisdictions where you expect users to be located. This section is expressly negotiable and may be removed or replaced in favor of court-only dispute resolution if preferred.]

12. Termination

We may suspend, restrict, or terminate your access to all or part of the Site at any time, without notice and without liability, for any reason, including if we believe in our sole discretion that you have violated these Terms or any applicable law or that your conduct may harm AES, other users, or third parties.

You may stop using the Site at any time. The provisions of these Terms that by their nature should survive termination will survive, including the sections on Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Venue, Dispute Resolution, and these Miscellaneous terms.

13. Changes to These Terms

We may revise and update these Terms from time to time in our sole discretion. When we do, we will change the “Last updated” date at the top of this page. For material changes, we will also provide more prominent notice (for example, a banner on the Site or, where appropriate and feasible, an email to subscribers).

All changes are effective immediately when posted and apply to all access to and use of the Site thereafter. Your continued use of the Site after an update takes effect means that you accept and agree to the revised Terms. If you do not agree to the revised Terms, you must stop using the Site.

14. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision will be eliminated or limited to the minimum extent so that the remaining provisions will continue in full force and effect. The invalidity of any single provision will not affect the validity or enforceability of the remainder of these Terms.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by AES on the Site, constitute the entire agreement between you and AES concerning your use of the Site and supersede any prior or contemporaneous agreements, communications, and understandings, whether oral or written, concerning that subject matter. This section does not replace or modify any separate Engagement Agreement between you (or your organization) and AES for services, which remains in force on its own terms.

16. Assignment

You may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without our prior written consent. Any attempted assignment or transfer in violation of this section is void. AES may freely assign or transfer these Terms and any rights and obligations under them, in whole or in part, without your consent, including in connection with a merger, acquisition, reorganization, financing, or sale of assets.

17. Waiver

No failure or delay by AES in exercising any right, power, or privilege under these Terms will operate as a waiver of it, and no single or partial exercise of any right, power, or privilege will preclude any other or further exercise of it or the exercise of any other right, power, or privilege. Any waiver must be in writing and signed by an authorized representative of AES to be effective.

18. No Agency

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and AES. Neither party has the authority to bind the other or incur obligations on the other’s behalf.

19. Notices

We may provide any notice to you under these Terms by posting a notice on the Site, by email to an address you have provided to us, or by other reasonable means. Notices from you to AES must be sent to info@AeroEliteSolutions.com or to the mailing address listed in the “Contact Us” section. Notices are effective when sent (for electronic notices) or when received (for mailed notices).

20. Export Controls and Sanctions

You agree to comply with all applicable U.S. and non-U.S. export control, re-export, sanctions, and import laws and regulations in your use of the Site and any content obtained through it. You represent that you are not located in, and are not a national or resident of, any country or on any list that would make your use of the Site unlawful under those laws.

21. Contact Us

If you have questions about these Terms, please contact us:

These Terms and Conditions are a template intended as a starting point. They are not legal advice. Aero Elite Solutions should have a licensed attorney review and adapt this document before it is published, particularly the sections addressing intellectual property, disclaimers, limitation of liability, indemnification, governing law and venue, and dispute resolution (including arbitration and the class action waiver). Placeholders marked [COMPANY MAILING ADDRESS] and [ATTORNEY TO CONFIRM] must be completed or removed before the document goes live.

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